Frequently Asked Questions
We accept payment through this store page using all major credit cards - Visa, MasterCard, American Express, etc. Prices are in US dollars.
You'll be billed once a month and everything is set for auto pay.
We will replace any defective beacon within 15 days from the date of delivery at no charge. But also have a lifetime warranty on the program. Any lost or stolen devices you will be responsible for replacement
We currently ship all orders within 24 hours of purchase, except during Holiday sales.
Yes. My Cloud Marketing offers an end-to-end solution, so any beacon hardware can be used with our platform.
We typically reply in less than 24 hours to email queries on business days, with slower turnaround on weekends.
Yes, we do offer a white-label plan on our Reseller plan. To learn more write to us at email@example.com
We ship to all countries around the world with international shipping charges, tax and tariffs as applicable.
If you are just getting started, then our recommendation is to start with the Silver Package. If you are an agency or managing these campaigns for a client then becoming a reseller is ideal for you.
You are able to upgrade you plan whenever you want on the website or call 1-800-423-1094. For any additional devices $20 and the monthly service for each beacon would be additional $13
Unfortunately, we do not accept refund or exchange requests at this time.
Absolutely! Thanks to the Eddystone protocol, you can reach Android devices without an app, as all Android devices support the protocol for Nearby notifications.
Yes, you can always upgrade or downgrade your plan as you wish.
You can cancel your subscription plan at any time by calling 1-800-423-1094 ext 1.